Buy everything for your nice cup of tea here!  -  We ship to customers in many countries around the world -  Visit us in our store:  Terborgseweg 37, Doetinchem, Netherlands   Deutsch: Der TeekannenladenNederlands: De Theepotwinkel

Ordering process

We offer an easy and fast process to complete orders for your purchases.  

Shopping cart

Please enter any items you wish to buy into the shopping cart by clicking on the shopping basket or on the butten marked "add to cart".  Once you have completed you shopping you can view your cart by clicking on the cart symbol at the top right of our pages.  You will then get an overview of the cart and have the option to change ordered amounts or delete items from your list.  You will also see a total amount for your order.  This amount may not yet be reflective on the correct amount of tax and shipping cost as this depends on the destination where the order needs to be send. 

Discount codes

If you have is discount code, it can be entered and then the discount will be applied to the order. 

Shipping cost and charges 

Before completing the order, you can enter country and postcode and in some cases state or province and click on "get a quote"  you then get an overview of available shipping cost and the tax calculation is updated for the destination country. You can then select a shipping method and click on "update total".  This will generate an overview of the total cost for your order.  

Completion of your order 

You can now proceed to PayPal and use PayPal express to complete your order or click on "proceed to checkout" to start entering your details and finalise the order.  You will now be lead to go through a few simple steps:

  1. Choose the way in which you want to complete the order. This will include the option to log in if you have an account already or enter your details as guest shopper or via creating an account.
  2. Enter your specific billing details 
  3. Enter shipping details if these are different from your billing details 
  4. Confirm the selection of the shipping option that is to be used. 
  5. Select a payment method from the list of options 
  6. Finally you will have the option to review the order and all details.  If you agree with everything you can then place the order, which depending on the chosen payment option will then take you to a page where you can complete payment.  

Once payment is completed, you will be taken to a confirmation page.  You will also receive on or more emails confirming entry of your customer details and confirmation of your order.  As your order then travels through our process of packing and shipping, you will receive further emails to let you know how your order is progressing. 

You can also order in Dutch (Nederlands) at www.detheepotwinkel.nl or German (Deutsch) on www.derteekannenladen.de

 

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