Privacy Statement

Privacy Policy - de Theepotwinkel - Der Teekannenladen attaches great importance to the protection of your personal data. In this Privacy Policy we want to provide clear and transparent information about how we handle personal data.
We make every effort to ensure your privacy and therefore handle personal data with care. - de Theepotwinkel - Der Teekannenladen is in all cases subject to the applicable laws and regulations, including the General Data Protection Regulation. This implies that we at least:
  • Processing your personal data in accordance with the purpose for which it was provided, these goals and type of personal data are described in this Privacy Policy;
  • Processing of your personal data is limited to only those data that are minimally required for the purposes for which they are processed;
  • Ask for your express consent if we need it for the processing of your personal data;
  • Have taken appropriate technical and organizational measures to ensure the security of your personal data;
  • Not transmitting personal data to other parties, unless this is necessary for carrying out the purposes for which they were provided;
  • To be aware of your rights regarding your personal data, to point this out and to respect them.

As - de Theepotwinkel - Der Teekannenladen we are responsible for the processing of your personal data. If, after reading our Privacy Policy, or in a more general sense, you have questions about this or wish to contact us, you can do this via the contact details at the bottom of this document.

Processing of personal data of Customers

Personal details of customers or suppliers are processed by - De Theepotwinkel - Der Teekannenladen for the following purpose (s):

  • Administrative purposes;
  • Communication about the order / order;
  • Implementing or issuing an assignment.

The basis for this personal information is:

  • The agreed order / order;
For the above objective (s) - De Theepotwinkel - Der Teekannenladen can request the following personal data from you:
  • First Name;
  • Insertion;
  • Last name;
  • Customer address information;
  • If different: address information for the receiver of the package;
  • Contact details (including (business) e-mail address and (business) telephone number);
  • Login details (e-mail address and password) for registered customers;
  • Website;
  • Sex;
  • Date of birth, only in case the customer wishes to pay afterwards;
  • Employed by organization, for business orders;
  • Indication VAT-liable, only for non-Dutch companies (foreign company customers are not always liable for VAT);

Your personal details are stored by - de Theepotwinkel - Der Teekannenladen for the above mentioned processing (s) for the period:

  • During the term of the agreement and thereafter only in the financial administration for a maximum of 7 years.


Our website uses cookies. Cookies are small text files that are stored in the Internet browser or the Internet browser on the computer system of a user. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is reopened.

We use these cookies for the purpose of making our offer more user-friendly, effective and secure.

Furthermore, cookies enable our systems to recognize your browser even after a page change and offer you our services. Some features of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page break.

The processing is carried out on a legal basis from our predominant legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified prior to setting cookies and individually decide on the acceptance and prevent the storage of cookies and transmission of the data contained. Already saved cookies can be deleted at any time. We point out, however, that you may not be able to use all the features of this website in full.

For cookies that are not needed for the correct functioning of our website you can give or refuse your permission using the button on our page, which will open a dialog with more information.

The links below will tell you how to manage (and disable) cookies on major browsers:



Processing of personal data of newsletter subscribers

Personal details of newsletter subscribers are processed by - de Theepotwinkel - Der Teekannenladen for the following purpose (s):

  • Informing the person through news statements.

The basis for this personal information is:

  • The registration form Newsletter;

For the above objective (s) - de Theepotwinkel - Der Teekannenladen can request the following personal data from you:

  • First Name;
  • Insertion;
  • Last name;
  • E-mail address.

Your personal details are stored by - de Theepotwinkel - Der Teekannenladen for the above mentioned processing (s) for the period:

  • During the period that one is registered.

Provision to third parties

We may provide the information you give to us to third parties if this is necessary for the execution of the above described purposes.

For example, we use a third party for:

  • Taking care of the internet environment of our web shops;
  • Sending the ordered goods;
  • Taking care of the (financial) administration;
  • Taking care of newsletters and invitations.

We never pass on personal data to other parties with whom we have not entered into a processor agreement. With these parties (processors), we of course make the necessary arrangements to ensure the security of your personal data. Furthermore, we will not pass on the information provided by you to other parties, unless this is legally required and permitted. An example of this is that the police request us (personal) data in the context of an investigation. In such a case we must cooperate and are therefore obliged to provide this information. We may also share personal data with third parties if you give us permission in writing.

Within the EU

We do not provide personal data to parties which are located outside the EU, except for the delivery of shipments to customers who wish to receive goods at an address outside the EU. In such cases, we share the name and address details with the service provider who is responsible for the delivery of the goods.


We only process personal data of minors (persons under 16 years of age) if written permission has been given by the parent, caregiver or legal representative.

Storage period - de Theepotwinkel - Der Teekannenladen does not store personal data for longer than necessary for the purpose for which it was provided or required by law.


We have taken appropriate technical and organizational measures to protect your personal data against unlawful processing, for example we have taken the following measures;

  • All persons who are able to access your data on behalf of - De Theepotwinkel - Der Teekannenladen are obliged to maintain their confidentiality.
  • We use a username and password policy on all our systems;
  • We pseudonymise and ensure the encryption of personal data if there is reason to do so;
  • We make back-ups of the personal data in order to be able to repair these in case of physical or technical incidents;
  • We regularly test and evaluate our measures;
  • Our employees have been informed about the importance of the protection of personal data.

Rights concerning your data

You have the right to inspect, rectify or delete the personal data we have received from you. You can also object to the processing of your personal data (or a part thereof) by us or by one of our processors. You also have the right to have the data provided by you transferred by us to yourself or by order of you directly to another party. We can ask you to identify you before we can comply with the aforementioned requests.

If we process your personal data on the basis of a permission given by you, you will always have the right to withdraw this consent.


If you have a complaint about the processing of your personal data, we ask you to contact us directly.If we do not come together with you then we find this very annoying. You always have the right to file a complaint with the Dutch Data Protection Authority, this is the supervisory authority in the field of privacy protection.


If you have any questions or comments about our Privacy Statement please contact us!

Contact details - de Theepotwinkel - Der Teekannenladen
Terborgseweg 37
7001 GM
The Netherlands
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* Prices are shown including VAT, possibly plus shipping costs. 9% or 21% VAT is charged for EU countries. - de Theepotwinkel - der Teekannenladen is registered with the Chamber of Commerce in Gelderland under number 34190139
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Online dispute resolution:
According to Directive 2013/11 / EU, the European Commission has made available an internet platform ("ODR Platform") for online dispute resolution between companies and consumers. This can be reached via the following link:

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